Customer Reviews – Maison Damas

At Maison Damas, we have chosen to collect all customer reviews in a transparent and impartial manner using the Trustpilot platform. Our goal is to provide you with a genuine shopping experience and to continuously improve our products and services based on your feedback. The reviews on our store are fully verified, ensuring they come exclusively from real customers who have made a purchase.

Trustpilot is a trusted platform that ensures the authenticity of customer reviews by verifying that each comment is genuine. By working with them, we ensure our reviews are real, verified, and truly representative of your shopping experience. Trustpilot automatically sends review requests to customers after each purchase, allowing us to gather feedback without any manual intervention. This avoids manipulation or bias.

By adopting Trustpilot for our reviews, we choose a fully transparent approach, where every customer can consult authentic feedback from our community. We believe honest communication builds a strong trust-based relationship with you. Negative reviews, if any, also help us identify areas for improvement to serve you better. Trustpilot allows customers to freely rate and comment on their experience, giving us a faithful picture of customer satisfaction.

After each order, Trustpilot sends an email inviting the customer to share their review of our store or products. This review is then published on our Trustpilot page and is visible to all. The platform ensures that reviews are handled fairly and without our influence, guaranteeing that your feedback remains intact and visible.

Customer feedback is valuable to our team, who carefully analyzes each review to identify possible improvements. Whether it's our products, customer service, or delivery, your feedback helps us improve and provide a high-quality experience. We want you to shop with confidence, relying on the authentic experiences of other customers like you.