We understand that experiencing login issues with your customer account can be frustrating. Here are some steps to help you solve common problems and regain access to your Maison Damas account.
Check Your Login Details
Email address: Make sure you are using the correct email address you registered with.
Password: Ensure you are entering your password correctly, paying attention to uppercase and lowercase letters.
Reset Your Password
If you have forgotten your password or cannot log in, you can reset it:
Click on the "Forgot your password?" link on the login page.
Enter your email address and follow the instructions to receive a reset link.
Check your inbox (and your spam folder if necessary) for the email containing the reset link.
Browser Issues
Sometimes, login problems may be related to your browser. Here are some tips:
Clear cache: Try clearing your browser’s cache and cookies.
Try another browser: If the issue persists, attempt to log in using another browser or in incognito mode.
Disable extensions: Some browser extensions may interfere with the login process. Try temporarily disabling them.
Contact Our Customer Service
If, after following these steps, you still cannot log in to your account, please contact our customer service. We will be happy to help you resolve the issue and restore your access.